Vodafone India — Not provided promised plan and no action against who committed that plan

Address:	Mumbai City, Maharashtra, 421301
Website:	Vodafone.in

My name is Kishor Tare, my contact no is [protected].

From Last 2 month I have ported my number from idea to vodafone through your vodafone direct sales agency shree enterprizes. mr. sushank singh. [protected]

They have provided me info about 299 rental plan in which they have promised me to provide below benefits for lifetime

1. 1200 local and std minutes.
2. 300 sms
3. 4g internet 1 gb after that unlimited 2g with speed of 84 kbps.
4. No rental for Conference calls.

Only the condition was I have to pay first bill and after that they change my plan.

But when my no was ported i have received call from customer care regarding plan benefits and confirmation, they replied no such plan exists.

Then customer care executive taken my complaint regarding plan confirmation.

After that i contacted dsa person sushank singh, he told me that after first bill my plan will be changed, we have special plans as we are DSA.

Now when My bill is generated I called sushank singh but he is not picking my phone.

Also called customer care, they told we cant help you in these matter. But I have already launched complaint regarding plan.

My 8 more friends have also ported their number in vodafone from your dsa shree enterpriz they are also facing the same problem.

In last conversation with appellate officer they told me that they will take some action against that dsa in 24 hours and will inform me, now its more than 1 week they havent called me and even not reverting to mail.