[Resolved]  Vodafone India — Not receiving incoming calls /sms

Address:Vadodara, Gujarat, 390019

Please note that i have not been receiving incoming calls and sms on my vodafone no [protected]

However i am able to make outgoing calls and also i can use internet.

This problem of incoming calls is ruining all my business and customer relationship.

Replies by vodafone are pathetic and they simply se we can't do anything.

Even after paying premium charges we r receiving such services.

Request to immediately sort out the issue
.
Hemang shah
[protected]
Was this information helpful?
No (1)
Yes (22)
Jan 10, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2016
Vodafone India Customer Care's response
Hi Hemang

Really sorry to hear about such an experience. We will arrange a call back at the earliest.

Regards,
Vodafone India
Complaint comments 

Comments

I am getting the same problem. I am not receiving any SMS in my Vodafone number [protected]
@vodafone ...if he is not getting any incoming call, how will you arrange a call back?
Hi I have a similar problem, no incoming calls only outgoing and internet, please help, Bhavika Mozambique
Bhavika Kosambia's reply, Sep 20, 2018
Kosambia*
Same here... I m not getting any incoming calls on Vodafone... Service is becoming very pathetic
Hi,

Recently I've started facing the similar problem, Is there any resolution yet?

Or is just an automated system response ?

Thanks,
Srikanth
Hi,

I'm facing the same problem. It is really getting annoying. I tried to contact them on Twitter, but I received a generic reply and they didn't care about the issue. Since it is the lockdown period, I'm not even able to port the number or anything. It is hampering my job. None of the customer care platforms are responding either.

-Amrita
vajid sikandar's reply, Jun 29, 2020
Hey have you manage to fixed the problem ? Since it’s been two weeks I’m facing the same problem
Hi my Name is Ankit. and i am getting the same problem. I am not receiving any SMS in my Vodafone number.
my number is [protected] ( delhi )

Request to immediately sort out the issue
Hi my Name is Ankit. and i am getting the same problem. I am not Receiving Incoming call, OTP, SMS in my Vodafone number.
my number is [protected] ( delhi )

Request to immediately sort out the issue
Hi any update lockdown over.. Though i have same problem but can't receive call for only some numbers.. True caller notification is coming but no ring nothing
Hi @vodafone: my incoming calls and SMS also not working but able to make outcalls . My number is [protected] of Delhi NCR plz fix asap.already case is with 198
I am not receiving any calls, sms or OTPs on my phone number. I have already raised the complaint through the app 2 days back. It's been 2 whole days - 48 hours and the issue still hasn't been resolved. I understand that 12th March is the expected resolution day but that's 3 days away. I have been a loyal Vodafone customer for many years (15 years) and I have refrained from switching operators. Fast & prompt resolution of issues is the least I can expect in this regard. If the issue is not resolved within today I will have to seriously consider switching operators though I sincerely do not want to do so. @VIcustomercare

I am facing same issue on my mobile number. What is the solution VI provided?
Same issue from today morning(4/4/22)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information