Vodafone India — Not refund my security deposit of 500 INR for postpaid connection

Address:

Surat, Gujarat

Hello, My vodafone mobile number is +91-[protected], i have register as postpaid connection on december-2013, at that time i have paid 610 INR(110 INR registration fee + 500 Security deposite) to Ved Road, SUrat vodafone ministore, Among 610 INR 500 INR is refundable, vodafone mini store person promised me that when you convert from postpaid to prepaid after 1 year then you will get 500 INR security deposit refund, Now, at 26th june 2015 i have migrate from postpaid to prepaid, and request for 500 INR then initially customer executive told me that after 45 days you will get Demand Draft of 500 INR, but i didn't received amount, so i have again visited to vodafone store where i migrated prepaid connection for refund, at there vodafone person told me that there isn't any deposit show with your number, so i have visited mini store where i have register postpaid connection before 2 years, at there a person told me that i will call you after getting information about your security amount and simultaneously i have complaint to gujarat vodafone nodal officer for same issue and all are saying same that is there is no security deposite, and nodal officer told me that give me receipt of 500 INR, now tell me who can show 2 years old paper now, so, i have tell him that you show me registration form (CAF form) which is i filled at the time of postpaid registration, on which vodafone mini store executive wrote about 500 INR, then they are not showing me this papers, just he told me that there is not written such thing on paper, but he did not show me form, I am sure that i have paid 500 INR as security deposite, even vodafone customer executive told me that there is not possible to registration with postpaid connection without security deposit, then how can o register with out security deposit, so it is main proof that i have paid 500 INR as security deposit. please help me to refund me my hard earn money