[Resolved]  Vodafone India — Number deactivated for non usage against TRAI norms

Address:

New Delhi, Delhi

My number [protected] has been deactivated in lieu of non usage for more than 90 days on 27th July 14, balance at time of deactivation was 40 rs. As per TRAI guidelines it should not have been deactivated(link below for reference) instead it should have been moved to "Automatic Number Retention Scheme’. When i mailed vodafone customer care they asked me to go to the vodafone store and take same number as sim has been deactivated. To my surprise vodafone store is not ready to give same number in prepaid but are ready to give in postpaid( cheap tricks to earn money on postpaid connections). I am not in India and need this number as all banks linked to this number, hope this forum will help to resolve this issue as customer care(111) representative's are really dumb and does not know about any policies from TRAI. http://trai.gov.in/WriteReadData/WhatsNew/Documents/12-2013-Information%20Note%2...⇄