Vodafone India — number deactivation and bill payment | |||
For 2-3 consecutive months, i have failed to make my vodafone post-paid bill payment, as i no longer reside in india and don't use the sim due to the same reason. I have given my alternate number to my sister which was linked to the vodafone number. Therefore she receive constant calls from the vodafone customer executive that the number has been de-activated, as kindly pay the outstanding bill amounting rs: 1, 391.83/-. On my behalf, my sister have made the payment on 1st september 2017 for my de-activated vodafone number 981*644. Since the number is de-activated by the company itself, still they have generated new bills against it and forcing me to pay new bill amount costing nearly rs: 1, 000/- plus. And constant calls are made to my sister for bill payment, but whenever she ask's for an acknowlegement that the corresponding number has been de-activated, the customer executive immediately disconnects the call. Why should i pay the latest bill if the number has been de-activated by the vodafone company and same has been settled in the month of september 2017. I won't be paying bills for the de-actived number and i want an acknowlegement from vodafone that my particular post-paid number has been successfully de-activated and i will no longer receive any new bill. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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