Vodafone India — Number is activated but no tower

Address:Mumbai City, Maharashtra, 400059
Website:www.vodafone.in

Hi.
I have a vodafone number[protected] which belongs to Karnataka circle as I had not used it for some time the sim went grade 15 as stated by customer care people and they had told me torecharge it with Rs 30 which I did and after 1 hour I called them up and they stated that my sim is in active and within 2 hrs the signal will come but it is more than a week abd still there is no signal. Meanwhile I went on calling them repeatedly abd the answer was same. Neanwhile 3 days back they told me to get a replacement sim from Bangalore and its not possible as I have relocated to West Bengal when asked if I can get a replacement sim from West Bengal they said yes and I tried to get a replacement sim from various stores in Kolkata but they are saying as thete is no tower and also as an automated voice is saying that calls to Message[protected] has been diverted nothing can be done. But I need to retain this number as its linked with my bank accounts, office, adhar card etc. I don't want to port this number also. Kindly help me. If needed you can contact me on [protected].

Please help.
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Vodafone India customer support has been notified about the posted complaint.
Jul 02, 2017
Updated by Supritha76
My contact number is [protected] and the phone number I am speaking of about is
[protected]
Jul 11, 2017
Updated by Supritha76
I don't know what vodafone is doing although I have lodged On 02/07/2017 no one from Vodafone has contacted me to solve this issue. I don't what they are doing.
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