Vodafone India — number portability | |||||
My mobile number is [protected], & my wife's number is [protected]. I registered for porting out & with code vl324747 after paying my may 2017 bill which was to be paid by 09/06/2017 and our billing cycle was on 22nd of every month. We had been paying our bills online. I had requested our june bill so as to port out before 22 june 2017. When i did not get any bill i paid rs 250/- as advance for my average bill of about rs 202/- for june 2017 & also rs 250/- for my wife's bill also. Inspite of payment of june bill on 19 june 2017 when due date was 09/07/2017 vodafone generated an inflated bill of some rs 300/-plus which was not understood. Vodafone had confirmed porting out on 21/22 june and our mobile was disconnected on 24 june & we went to reliance jio & activated our services, but kept getting reminders to pay up rs 128/-. Now i received an sms from jionet that there is an outstanding amount of rs 227.66 & a threat as per mnp regulations my services may be restricted. I'm bringing to you the unethical practice by service providers to bill the subsequent month inspite of bill amount having been paid. May i request you to instruct reliance jio not to restrict my servises till you resolve my & my wife's case failing which i will be forced to approach the consumer court for relief. Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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