Vodafone India — number portability

Address:

Thane, Maharashtra, 401205

I have Vodaphone No. [protected] & requested for portability dated 31.07.17 due to no network at my work place . Had paid bill as on 02.08.17 of Rs. 625 but portability not done .
Had call customer care several time to know the status but executive disconnect my call without any reply .
Request to you pls look into this matter .