[Resolved]  Vodafone India — Outgoing SMS blocked

Address:Chennai, Tamil Nadu

Outgoing SMS from my number [protected] got blocked from 28th May 2014 without any prior notice. When contacted customer care they say that it cannot be revoked it is blocked by TRAI. Have just sent forward messages to friends and relatives. Help me to solve this issue.
Was this information helpful?
No (0)
Yes (0)
Dec 9, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2014
Vodafone India Customer Care's response
Hi

Thanks for your time on call, we shall get back to you within 24 working hours with an update on your concern.

Regards,
Vodafone.
Verified Support
Jun 04, 2014
Vodafone India Customer Care's response
Hello,

Trust you are now able to use the outgoing SMS services. Do revert to us if you need any assistance. Thanks for speaking to us.

Regards,
Vodafone.
Complaint comments 

Comments

Outgoing SMS from my number [protected] got blocked from 18th July 2014 without any prior notice. When contacted customer care they say that it cannot be revoked it is blocked by TRAI. Have just sent forward messages to friends and relatives. Help me to solve this issue. I had the same problem 2 months ago, the problem was solved by Vodafone india as soon as I registered the complaint. So I request them to solve this problem as soon as possible

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information