Vodafone India — Over Charges above Credit Limit | |||
This incident was happened in the current month. I was in china from 4th August'2016 to 13th August'2016, I have a Vodafone Postpaid Connection with a credit limit of Rs. 30000/-(Thirty Thousand Only). I used the connection in international roaming as usual I do. I got the mail on 15th of August'2016, at 2:55 am, this is the usage information mail from Vodafone co.. In the mail co. mention my current credit limit of Rs.30000/- and the current usage of (billed + unbilled) Rs. 24024/-. A copy of picture of the mail is attached with this complaint. I am ready to pay the amount of Rs.24024/-. but the Vodafone co. send me a bill of Rs. 126000/-. How it can be possible, this is totally mistake from the Vodafone co. I cannot pay this amount. please guide me what to do? Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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