Vodafone India — Over Charges above Credit Limit

Address:New Delhi, Delhi

This incident was happened in the current month. I was in china from 4th August'2016 to 13th August'2016,
I have a Vodafone Postpaid Connection with a credit limit of Rs. 30000/-(Thirty Thousand Only). I used the connection in international roaming as usual I do. I got the mail on 15th of August'2016, at 2:55 am, this is the usage information mail from Vodafone co.. In the mail co. mention my current credit limit of Rs.30000/- and the current usage of (billed + unbilled) Rs. 24024/-. A copy of picture of the mail is attached with this complaint. I am ready to pay the amount of Rs.24024/-. but the Vodafone co. send me a bill of Rs. 126000/-.
How it can be possible, this is totally mistake from the Vodafone co. I cannot pay this amount. please guide me what to do?
+1 photos
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information