Vodafone India — over inflated bill by adding previously paid bill amount

Aug 24, 2017

Updated by anilkumar4293 No action has been taken so far to correct and rectify the bill and close the registered complaint. No one, till date, has tried to contact me for any quarry in this regard for an early disposal of the issue.

Further I am being harassed by Vodafone Customer Care executives with continuous phone calls as reminder for payment of wrongly calculated billed amount. Incoming calls service has already been stopped on my phone. Latest way to harass me which Vodafone has adopted is to install a recoded message of a minimum of two minutes which will be played as reminder before each out going calls.

On account of the reasons cited above, I don’t want to continue taking Vodafone services. I am, therefore, requesting the Customer Care/Corporate Care/Nodal officer discoonect my number. I am willing to pay the corrected Bill amount.

Please take action at your end latest by Friday. After that I will not pay a single rupee for Vodafone services continued beyond Friday.

Aug 25, 2017

Updated by anilkumar4293 After consuming 07 days you are sending a message that mentioned mobile No. regarding which complaint was registered is wrong. Please read complete message and you will yourself find the actual number which is [protected]. At one place, by mistake, I have written [protected]. However, if you would have read the whole message, you would have easily got the correct no. [protected] Witten in bold letter in at least two places. But your intention, at this moment, is not to resolve the issue but to buy time so that you can extract extra money from customer’s pocket by harrassing day & night.

Further, till date, I have dropped at least four mails. Have you tried to find out the correct number from those messages. I know, you people are so busy in other things that you don’t have any time to listen to customer grievances. CC of this mail has also gone to your CEO Mr. Sunil Sood. But it also remained unheard. Now, I know, everyone in India just talks about customer’s satisfaction but no one really cares.

Moreover, your Vodafone representatives is constantly wringing me day and night for the payment of Bill on my number. Complaint, written to you in my mail, has also been registered at your Vodafone customer care centre.I am really surprised to note that, till date, you people is unable to trace my real number. At last, I come to realise that Vodafone company is great and the people working there is too genius to believe. I really salute Vodafone people.

At last, I just don’t want to avail Vodafone services any more. Disconnect my number by Friday night and take the bill amount which is actually due. I don’t want any more harassment.