Vodafone India — payment due

Address:	Mumbai City, Maharashtra, 400615
Website:	Vodafone

I had a Vodafone connection ([protected]) which I used for more than 3 years. I had asked for a plan change from 99 to 499 which was not done resulting in a bill amount of 2500 approx. I had registered a complain and even after repeated follow up I never got a response as a result of which I disconnected the number. My request for disconnection again has not been taken and now I am being g asked to pay. For what reason I have no clue. On top of that the agents you gave hired to call for recovery behave like goons. Leena is the agent who called me today. Do you not even give basic etiquette training to your employees on how to speak to customers? They keep calling and disturbing. One I gave no pays dues because I had asked twice one fir plan change and other fir disconnection which your call center did not take properly. Secondly for your mistake you dare to send me a legal notice while I gave been the victim of your companies failure to address issue. I have been a Vodafone customer from the time it was hutch and I had to change because of the pathetic customer service you guys have. My mental peace is disturbed by your customer care employees who have no mannerism at all.