Vodafone India — phone number barred / blocked without notice

Address:

New Delhi, Delhi, 110018

My decade old vodafone number [protected] has been blocked today (28/07/2017) without any prior notice under ucc. I have not used this number for any promotional activity but this is my sole contact information for my business associates to contact me.

It is a severe loss to my business with immediate effect with trai and vodafone discontinuing my number. They should have raised the concern and investigated before taking this big step. I have been in touch with vodafone about my number being hacked as some 139 international sms were sent with my number without my knowledge. They can hear in their recorded calls and find out about the ongoing issues. They even agreed to my plea and promised to reverse the charges that were levied on those sms i did not send.

This is a very big loss to me and my business and there is no way i can replace my contact details with a new number (Which will obviously not be from vodafone) with all my business associates.