| Address: | Bangalore, Karnataka, 560037 |
The Worst Service providers I've come across. My vodafone plan got expired and I've put in several renewal requests, vodafone asked me to maintain minimum balance of Rs. 342 to activate special offer, I've maintained the same but plan has not been updated. Vodafone gives false assurances that back end team will activate my plan but it's been three days and no action has been taken. I have made close to 15 calls over 3 days but no help. ### won't let me port to Jio as well peacefully. CUSTOMER CARE reps simply put are ignorant of the working and don't offer any solutions . I spoke to Soumya, Shivani and Mala just a few names of CUSTOMER CARE reps I remember . All of them offered false assurances that within few hours plan will be executed.
Day4: No callback from CUSTOMER CARE.
Absolutely disgraceful service. All Vodafone representative made false claims for activate unlimited plans and wait for 4 days by maintaining balance of 350 and that back end team will activate the plan. After 4th day, when I called them Rep is telling me no plan can be activated. Just Disgraceful idiotic Service. Their CUSTOMER CARE floor manager is horrendous. He's mocking me for waiting for 4 days in order for plan to activate. His name was "Chandan"
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