[Resolved]  Vodafone India — poor network

Address:Ahmedabad, Gujarat

I am struggling to get proper network coverage in my area and often I can not use Internet no matter whether I am on 2G or 3G network. I have complained several times but no resolution from your end. Your customer care representative gives me silly suggestions to swap sim and phone. However, for your kind information, this is not just me who is facing this problem but many of my colleagues having the same problem. Though I tried to swap sim card and change my iPhone too but still there is the worst network I get in my area and the Internet get disconnected frequently. My number is [protected] Address is, 5&6 garden view corporate house, Opp. Bodakdev Auda Garden, Sindhubhavan road, Nr. Pakwan cross road, S G highway, Ahmedabad.
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Jan 10, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
May 31, 2014
Vodafone India Customer Care's response
Hello Hardik Gohil,

We'll check your concern & get back to you with an update on the same at the earliest.

Regards,
Vodafone.
Complaint comments 

Comments

Dear Sir,
The network strength in our area is very poor. I had put complain before, but got no result.
Therefore I request you kindly take any step so that we can use your service with better experience.
Thanking you Yours faithfully,
B.K.sahoo
At. Beguniandihi, po. Angarua
Dist. Keonjhar, p.s. Ramachandrapur
758021
I am frustrated due vodafone network covarage in my area & customer help executives response ..today I decided to change my network via port..here after I wont suggest vodafone to anybody...
Vodafone network is very poor in Peenya 1st Phase, Bangalore. Could not make / receive a call all through the day. SIM of other network is working fine.
Dear Officer,

I have been experiencing poor network from the service provider Vodafone in my Office area Bhiwandi Thane Maharashtra, and Residence, Mira Road, Thane, Maharashtra.

I have not received any support from the service provider. my complaint letter is attached for your reference.


We have been experiencing poor connectivity recently with Vodafone, we get only one bar on the phone, and the call drop frequency is very high, sitting in my office I could speak very easily, but now I am unable to make or receive calls sitting in my office at Purna Bhiwandi, Thane, at the address given below, and like wise even from my residence, at Srishti Complex Mira Road (East) as per address given below, we have to actually run to the window to receive calls.

I sent the complaint as typed below to the Nodel Officer few days back, but there is no reply.
Wonder what has happened to Vodafone service???

I once agin request you to look into the matter else we will be compelled to shift to other service provider.

I, and my entire family were with BPL earlier, and when we experienced poor service, we all (6 Lines) shifted to Vodafone and enjoyed excellent service at the galleries and the excellent network. We could easily receive calls in the house and in the office, the address are given below.

Recently the network available is very poor and we hardly get 1-2 bars on the phone and the call drop frequency is very high, and further we are unable to receive or make calls from our residence or office.

Request you to kindly look into the matter and make us feel that our choice Vodafone is not a wrong one.

Res:
02, Shouri CHS, Sector -2, Srushti Complex, Mira Road (east) Thane 421107

Office:
Arihant Compound, Bldg 26/C, Gala 4, 5, 6, Purna Village, Thane Bhiwandi Rd. Thane 421302.

My Cell No [protected].

Mukund Daya.
i am using vodafone number since last 7 years.
currently i am living in panchkula sector 21.
the network range is very very poor at my home.
it is so poor that till the time i am sitting in my room my phone is out of coverage area.
i have been complaining in vodafone since last 1 year but my problem is yet to be rectified.

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