[Resolved]  Vodafone India — POOR NETWORK CONNECTIVITY

Address:

Mumbai City, Maharashtra

WE ARE IN SANTACRUZ AREA AND VERY SURPRISING TO KNOW THAT THERE IS POOR CONNECTIVITY FROM VODAFONE AND ITS GETTING DIFFICULT FOR US TO USE THIS SERVICE PROVIDER. THE COMPLAIN NO HAS BEEN GIVEN BUT NO ACTION IS TAKEN ON PRIORITY BASIS AND ALMOST EVERY MEMBER IS FED WITH THIS POOR SERVICE. LAST 1.5 MONTHS THE PROBLEM IS THERE AND WHEN WE CALL TO TOLL FREE THEY ARE SIMPLY TELLING OUR NETWORK TEAM WILL CONTACT AND TILL NOW NO PHONE CALL HAS COME. A SERVICE PROVIDER LIKE VODAFONE CANNOT HANDLE THE SITUATION THEN IT SHUD BETTER CLOSE DOWN. WE HAVE OTHER NEW WORK AND WE CANNNOT KEEP ON CALLING FOR THE COMPLAINS FOR THE SAME MATTER. AGAIN I AM REQUESTING TO LOOK INTO THE MATTER AND SOLVE THE NETWORK PROBLEM. THE SERVICE REQUEST NO IS [protected] BOTH POST PAID AND PREPAID CUSTOMERS ARE SUFFERED IN THE KHIRA INDL PREMISES. THE NEAR BY TOWER IS NOT WORKING I FEEL.