Vodafone India — postpaid connection discontinued | |||
My vodafone postpaid number is [protected] in which i was using 199 plan. After using for 2-3 month i wanted to convert it to prepaid so i went to vodafone outlet and they offered me 50% discount on plan and requested me to continue with postpaid for which i agreed. Next month my bill was for 199 without any discount which i paid. Later after 1 month again i went to vodafone outlet at btm 2nd stage and requested them to convert to prepaid they too offered me 50% discount on plan but i rejected that offered and asked them to convert to prepaid. They asked me to pay my outstanding bill which i paid on the spot and they gave me a prepaid sim. But that prepaid sim was never activated. After that i left bangalore due to personal reason and now i am kolkata. I did not pay the bill because it was vodafone fault not to convert my postpaid connection to prepaid. After 2 month my connection was disconnected. Few days back i received a mail with threatening to clear my bill or court notice will be issued against me. I replied to that mail with my concern but they never replied back my mail. Again i am getting similar mail and threatening for legal action against me. Why should i pay the bill when i asked them to convert my postpaid to prepaid twice. They even issued me a sim but never activated that sim card. I want my connection back because that number is linked to my bank account and other things. I request this forum to help me out. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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