[Resolved] Vodafone India — Postpaid to prepaid not done yet...... | |||||
Hi my name is ketan and my mobile number is [protected]. here i am fed up with vodafone store guys and way they do work. I went to vodafone bapunagar-2 branch in ahmedabad for my postpaid connection to convert into prepaid. I went there and paid my dues and submitted my adhar card as proof of id on 31 march 2017. I waited for couple of days and went again store to ask about my postpaid to prepaid conversion and guy said that i forgot to activate your service. I again submitted my request to finish my service and asked him to give me your store contact number and he gave me a mobile number and nobody pick the phone when i call this number-[protected]. Customer service guy name was sandeep and i am completely unhappy with this guy. I went there two times and still i get messages like visit local store submit your documents from vodafone. Today i tried to call vodafone customer care and even they stopped to serv me on phone. This is ridiculous. Was this information helpful? | |||||
May 14, 2017 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Apr 13, 2017 Vodafone India Customer Care's response Hi Ketan, One of our executives will call you. Be assured that your concern will be resolved at the earliest. Regards, Vodafone India | |||||
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