Vodafone India — Prepaid no. not working

Address:

Gurgaon, Haryana

This is regard to my no. [protected]. I lost my cellphone and issued a duplicate sim card from Vodafone store, Central Plaza Mall, Golf Course Road, Gurgaon on 4th March, they assured me that the sim card will be activated in two hours, my no. was not activated for more than 10 days. The customer care executive was not helpful at all and moreover had a very lethargic approach. I was kept on hold for hours and then phone was disconnected, was not connected with any senior person, they said the matter can be addressed only at the store and there is no other way to reach the store people. I specially went on 15th March to the store and they gave me another duplicate sim with careless attitude without being bothered about the inconvenience and trouble caused because of this. Again they assured the no. will be activated in two hours, today is 25th March and still my no. is not working. They have brainless programmed people who tell me that the sim is activated from their end and despite of explaining the situation to more than 10 executives nothing happened. I have also mailed them and still getting nonsensical response. Have been asking them to atleast provide the PORT code but all in vain.