Vodafone India — prepaid sim card

Address:Pune, Maharashtra, 411001

Hello i am padmakar gaikwad (Mobile [protected])
Because of exorbitant monthly bill i wanted to convert my postpaid vodafone sim to prepaid. Since july, i visited vodafone customer care center (Kharadi) thrice. But as per vodafone customer care executives, prepaid sim were unavailable that's why they couldn't offer me the same. Because o[censored]navailability of prepaid sim i have to pay this months bill of my postpaid connection, which is not justified. I think its company's responsibility to provide service to the customers. Not only me but number of other customers have been suffering because of this. This is not ethical practice from vodafone india.
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My number is not working from 2 days and also vodafone showroom which is situated in civil line near leela mani hospital is not giving proper response to solve this problem.

Kindly take necessary action for them.

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