[Resolved] Vodafone India — Regarding the bill for the month of july

chandni puri

Address:	201306
Website:	vodafone

I am writing this email to raise a complaint about inappropriate bill generated for the number [protected]. Just today i have seen.. I just spoke to neeraj from vodafone care and told that i did not received any update for 1400 rupees. But was getting updations on vodafone app which was something around 400.. He told me that you were not getting correct billing updation due to some technical issue.. I have download the vodafone app for every single updation. And i keep checking it for bill updation whatever mintues and data i am using by every hour. By yesterday unbilled amount was 400 something rupees. But today its showing 1400, its unacceptable amount which i can not pay.. I should have atleast got some alerts about my unbilled amount so that i can be aware and can not use this much data and talktime minutes. This amount is out of my limit which i can not pay.. I can pay 299+payment for 2gb data+1000 mintues which i have used.. And extra charges for data and minutes without any billing updation i will not pay.. I am very disappointed because i never expected this would heppen with me because i was a loyal customer to vodafone services. I need a solution otherwise unwantedly i would have to be disconnected from all of yours services with no payments at all

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Aug 25, 2016

Complaint marked as Resolved

Yesterday saneet called me from consumer complaints.. and he told me to pay the bill for rupees 469. Which is actual bill i was supposed to pay. And then he told me to call and give yhe order transaction number once i pay from paytm.. i paid the bill want to give the order transactuon number but sanjeet is not picking up the call on this number +917836070956. I am not sure my complaint has been resoloved.

Vodafone India customer support has been notified about the posted complaint.

Aug 25, 2016

Updated by chandni puri please call me as soon as possible. as I have paid 469 rupees . as sanjeet told me to do.

Aug 26, 2016

Updated by chandni puri I raised a complaint regarding inappropriate billed charges for vodafone connection [protected] on this website 2 days ago. sanjeet called me from consumer complaints.. and he told me to pay the bill for rupees 469. Which is actual bill i was supposed to pay for vodafone. And then he told me to call and give yhe order transaction number once i pay from paytm.. i paid the bill want to give the order transactuon number but sanjeet is not picking up the call on this number [protected]. I am not sure my complaint has been resoloved. I think the person who called me from consumer complaints to resolve my issue was a fraud. i have paid the bill for 469 rupess. now nor he dint contact me nor picking the call up. its very dispointed. i trusted on him and paid bill on his promised that he will put the request to bill adjustment on Vodafone. a big fraud to me. consumer complaint has increased my problem despite resolving. please closed this website so that people's time can not be waste. you are totally fraud. you are making everybody fool by fake promises.