Vodafone India — request not resolved. careless attitude

Address:	Bangalore, Karnataka, 560045
Website:	www.vodafone.in

Hi,
I went to vodafone store nagawara on 29th july for postpaid to prepaid migration. They took cash of 476 from me. Also auto pay of 242 (Bill) was deducted from my debit card, so totally 718 i have paid.

Since the stupid vodafone people delayed to migrate my sim, i had called them so many times, but as usual received a careless response.

After 15 days my sim got migrated from postpaid to prepaid and in this period i have not made a single call. And these have charged 357. And i dint receive 242 plus extra charges still.

They are telling that it is procedure to be followed.
I we don't pay bill on time, they charge extra fine. What bull # procedure they follow i don't know. They delay for all the requests. And this is the 3rd time am writing here and no action taken still.

I want whatever i have paid extra to my account.