[Resolved]  Vodafone India — Request of deactivation of connection

Address:Mumbai City, Maharashtra

Hi,
I am having post paid vodafone connection [protected] which I requested to close on 6 Feb 2015 .On 9th Feb 2015 I got reply with mentioning Request Number [protected] for closing connection.As per this reply connection should be closed on 14th Feb 2015 but When I inquired back, they have raised another closing request and now saying it will be closed on 18th Feb 2015?

Why you are harassing customers and changing date .It should take 7 days from requested date to close the account .I want it should be closed on 14th Feb without fail.I have already paid all outstanding amount .
Was this information helpful?
No (0)
Yes (0)
Dec 22, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2015
Vodafone India Customer Care's response
Hello

We will get back to you in some time as we were unable to speak with you when we called your number.

Regards,
Vodafone India
Verified Support
Feb 26, 2015
Vodafone India Customer Care's response
Hello

We were unable to speak to you when we called the number you shared with us hence we'll get back to you in a short while.

Regards,
Vodafone India
Complaint comments 

Comments

Still waiting on this .My issue is not resolved.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information