Vodafone India — reversal of amount for a rs509 recharge to a wrong number

Address:712232

I am a new vodafone user of kolkata circle with mobile no.[protected] (Right no.). And in the first recharge i tried it via vodafone online recharge amounting rs.509/- with transaction id - jcmp[protected], which was wrongly recharged to a wrong number probably of the same circle-[protected] (Wrong no.).

Kindly make the reversal of the said amount as a recharge amount instead of the pack amount. As i have again entered the same pack of rs.509 (Unlimited calls+ 1gb 3g net/day for 84 days) to my current mobile no. So reverse me the amount as a topup money.
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Vodafone India customer support has been notified about the posted complaint.
Nov 18, 2017
Ksrp Travels's response
Net work data no speed
Complaint comments 

Comments

Your network data speed very very low, i am change the network my no [protected]

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