Vodafone India — rs 199 offer pack not working

The vodafone recharge pack of Rs 199/- which gives "Unlimited* local, STD, Roaming calls &100 SMS/day within India with 1.4GB 4G/3G per day for 28 days" is not working.

Details:-
Mobile No. [protected] (Goa circle)
Transaction Ref. No. LSBI[protected]IGADGJLGM3 (see attached image)
Time of recharge: 5:34 pm, 02/04/2018

The amount of money (199 rs) has been duly deducted but the package never started and the money hasn't been refunded as well

So kindly refund immediately the amount of money deducted or activate the package duly mentioned. This is not expected from vodafone to con its customers by offering non-working packages and/or delaying refund issues.

Champoungam Panmei
[protected]