[Resolved]  Vodafone India — Rs 49/- deducted without knowing & before reading plan

Address:New Delhi, Delhi

Sir, I, Meenu Gupta, mobile no- [protected] Yesterday i recharged my mob. By Rs 110/- (full talk time) After few hours i was checking other benifits at *111# After pressing it it shows 1 2 3 4 5... to read about the plans and after that if you agree than press OK to select the plan But when i pressed button 2 to read about the plan It straighly cut my Rs 49/- without reading & accepting the plan.what it is and for what use. Without knowing about the plan, how a reputated co. Can do so. From last one and a half hour i am trying to complain this thing at customer care, but no reply, kabhi tou no. Nahi lagta...kabhi kuch... I am very old customers of your vodaphone Please credit my bal.oof Rs 49/- Thanking you Meenu Gupta [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Nov 27, 2014
Updated by tarun-meenu
Please do the needful
Thanks
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