[Resolved]  Vodafone India — same plan activated 3 times in a day

Address:Saharanpur, Uttar Pradesh

Hi, my no is [protected], voda have activated same intrnet plan three times in a day and charged me three times, when i contacted customer care they told me that they cant do anything.vodafone west is a cheat they just make fool of theire customers.
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Jan 3, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2015
Vodafone India Customer Care's response
Hi Navneet,

Sorry for the inconvenience. Please share your current 10 digit Vodafone and alternate contact numbers in the following link and we will help resolve your concerns. http://bit.ly/1NKuSwq

Regards,
Vodafone India
Complaint comments 

Comments

My Vodafone number is [protected]. I have been using it only
for 2G data connectivity. I recharged for 199 on 21st March( their unlimited monthly data plan).I receive a sms after three days that you have exhausted 2 GB of data and hence from now on you can surf only at a downgraded speed of 40 kbps.
The speed prior to the down gradation was also pathetic and a simple Google page took up an eternity to load. This point was lost on rude, inefficient and ill-trained customer care executives who kept harping that you must have used 2 GB of
data in three days.
The seniors are never available to take the call and even if they do the baboons hang up in an instant after talking rudely to the customer for a minute or two. I strongly suggest that Vodafone returns my balance and completely overhaul its pathetic
customer care service.

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