Vodafone India — scam and bad behaviour towards customer

Address:

380015

I recharged my vodafone number with 346 for data pack through paytm. If you use paytm then you know that it has an option to browse data plans for your phone number. I selected the data plan costing 346. Soon i got the message saying 290 rs were added to my balance. Being confused, checked about the issue with vodafone.

After 30 minutes of pain in the #, i got connected with the service executive. They informed that the recharge was done for 346 while actual cost for data pack was 347. Paytm showed 346 for the same data pack.

And as you know the balance amount is always less than the amount paid for it. So i couldn’t even deduct that balance (I got 290) to get a data pack.

I found it difficult to connect to a paytm executive. So i mailed them and got a reply saying that they didn’t get any update request from vodafone informing them to change the cost of the data pack from 346 to 347.

Piling up to it, they blocked me from the customer care. Kindly take a strict action.