[Resolved]  Vodafone India — service deactivation

Address:	Ahmedabad, Gujarat, 382421
Website:	www.vodafone.in

Hello sir/mam,

Here i want to request you take action on vodafone service center (Near ongc circle, visat-gandhinagar road, chankheda - ahmedabad) for making customer fool by lie statement.

I have a postpaid connection which i want make prepaid, i gone there and request to make it prepaid their operator said to make advance payment of one postpaid bill with current bill amount and i paid that bill.

After 2 days my prepaid activated.

But on 14 jan 2018, i got one message that i have one of a 149.23rs postpaid bill pending till.

Actually, i already paid that amount.

Finally, they closed my incoming/outgoing service stopped and when i called to customer care mo 198 they said that we can not take this case as a complaint.

You have to go to vodafone center.

I got there on 16 jan/ 17 jan both days, they said that we will waiver your amount and will not stop your services.

But finally, they stopped my services.

How they can do this thing for which i already paid in advance.

Please help.