| Address: | Thane, Maharashtra, 400615 |
Even after below mail communication from Vodafone corporation they are coming back to me saying dues on my number.
Without my knowledge they blocked my services.
Its really bad service from Vodafone team. They did not even check my previous payment history. Because of vodafone internal mistakes customers are suffering. People from below group are irresponsible. Even after contacting multiple times they are unable to resolve the issue. I giving complaint here so that people should be cautions while choosing the network next time.
[protected]@gspk.in
kedar.[protected]@vodafone.com
corporate.[protected]@vodafone.com
Dear Sir,
To avoid unnecessary calls I connected with Vodafone in the month of Feb and they confirmed that no dues on my mobile number [protected]. For your reference forwarding the communication received from Vodafone. Please help to close the issue at earliest.
Dear Prasad,
Thank you for your e-mail dated 21/02/2017, regarding payment status for your Vodafone mobile number 98339*****.
With regards to your query, we assure you that an amount of Rs. 400.0 /- has been updated in our records on 19/02/2017.
Acknowledgment of the payment will reflect in the forthcoming bill.
You can also SMS BILL to 199 (toll free) to know your payment details.
Hence, we wish to inform that post payment of Rs. 400.0 (on 19.02.2017) + reversal posted of Rs. 1035.0 (on 20.02.2017) we wish to confirm that there is no outstanding amount due towards above mentioned mobile number.
Please note your interaction number[protected] for future correspondence.
Dear Prasad, a simpler and faster way of managing your Vodafone account details online at your convenience on our “My Vodafone” portal on our website. You can carry out an array of services yourself like:
• Review, compare, change talk plans
• Activate / deactivate Value Added Services
• View detailed bills including data sessions in case you are a data user for the last 13 months (including current month) and
• Analyze and pay bills online
Register on My Vodafone by clicking on the following link - https://www.vodafone.in/m92
In case you need further assistance, please do call or e-mail us. We will do our best to help you.
Happy to help,
Rehana Sayyed
Vodafone Corporate Relations
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