[Resolved]  Vodafone India — Sim blocked after the sim portability from prepaid to postpaid

Address:	Pune, Maharashtra, 411057
Website:	www.vodafone.in

Date-10/12/2016
Mail id : [protected]@gmail.com

Was a loyal customer of vodafone for last 4 n half years.
Got a call one day from on of the executives for offers related to postpaid. I got convinced and said yea for portability.
Same day one of the executives were send to my place to fetch the documents and a different sim (Postpaid variant) of the same no was provided. Verification at my home was done in my presence.
After few days the sim got blocked. Icalled the customer care (After repeated calls) and was told that welcome visit was negative (Bizarre!!), hence to visit vodafone mini store. I visited the mini store and was told it would be activated within half n hour. Half day passed and no activation done hence called the mini store helpline and was transferred to postpaid department and after almost talking to 4 or 5 executive and senior executives was finally told that i need to submit the rent agreement and electricity bill.

I was not been told to show the electricity bill which i had at that very moment at the welcome visit neither was i informed about the visit in advance such that i can keep these things ready. Also to my surprise was also send a message the day verifiaction happened taht the executive has reached me!!!

Its been 4 days my sim is blocked even today.
It would have been best had i never gone for a postpaid change because vodafone postpaid dont deserve any customer because they can not even handle the problem of the customer.
Worst service ever and worst customer support ever.

People who are reading the post, i would suggest you never to go for vodafone because they are worst when it comes to customer satisfaction (Especially the postpaid department).
The just make you beg for activating your own no which you are paying bill for!!

Really realy disappointed