Vodafone India — sim not working reg.

On 29.11.2017 i recharged my sim for rs. 509/=. From that evening my sim ([protected]) is not working. The next day i lodged a complaint with vodafone mini store at gudiyatham. They guided me to approach vodafone store at vellore. I had been to vellore store as well, they asked me to pay rs. 500/= which i paid. But till this time my sim has not been activated.in my prepaid period i lost 6 days already, in my business also i am losing heavily. The sim must be activated immediately.
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I am not able send SMS to anybody from my vodafone number [protected].
several times i called customer care number and even visited nearest vodafone store also...no response from them.
some one said i need to register in TRAI, i don't know why, , , i am facing this issue very badly...do needful for me.
I am not able to send SMS to anyone. When I send msg, it shows message not sent and try again. I am facing this problem from very long time. Please update the message settings for this number so that I can send SMS in easy way.

Please do the needful.
[protected]

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