Vodafone India — Stealing my deposit money

Address:	Pune, Maharashtra, 411036
Website:	vodafone.in

Dear sir or madam,

I have been a vodafone customer even before it was vodafone. I had taken a bpl connection [protected] back in the late nineties. I paid a refundable deposit of rs. 10, 000 for international roaming and isd calling privileges around the year 2002.

In 2017, i was astonished to find out that you have no record of this deposit. I obviously have not kept a 15 year old deposit receipt with me. So technically either vodafone or bpl mobile has eaten my deposit money.

Now, here is why i believe it is vodafone. I have just recently taken an extra number from vodafone in january 2017. Vodafone mobile number [protected]. Again i was told to pay a deposit for this phone number. I paid the deposit amount.

Low and behold, its the month of july 2017 (Just 6 months have passed), and when i went to check, guess what? No deposit is reflecting for that account.

Unfortunately for vodafone, this time, its not been 15 years that i had to hold on to the receipt (Only 6 months); i still have the deposit receipt.

I have telephonic recording of vodafone customer care confirming the deposit is not reflected in any of my accounts.

I have a video of a vodafone store attendant confirming there is no deposit on any of my accounts.

I have the deposit receipt and the debit card statement for the same. I want the indian public to realize that vodafone is literally stealing people's deposit money. Vodafone has already stolen my deposit once before, but this time i have caught vodafone.

I have also informed my lawyer who is filing proceedings in consumer court. Its no longer about the money, its about the principle to expose vodafone for the thieving company that it has become.

Do not try to rectify the account, because i already have the proof, including vodafone terminal screen shots of my account details.

Good luck to vodafone, and i hope vondafone will be exposed by the time i am done with you.

Neel shah