[Resolved]  Vodafone India — Still Receiving bill after connection closure - Mental Harresment, Wastage of Time/Money

Address:

New Delhi, Delhi

To Vodafone Team, Inspite of regular follow up (Since Sep 19, 2014) with Vodafone customer care, my connection is not still closed and I'm constantly receiving bill for number [protected]. Really I'm going into mental agony and irritation when I see mail from Vodafone for bill. I have been always interacting with Vodafone team for connection closure but it didn't get closed till now for which I m really very surprised. I'm again summarizing all the activities done from my side for connection closure: 1. My father visited Vodafone customer care shop (alambagh) and registered request for connection closure for this Mr. Jitendra told me to make payment of outstanding amount Rs 2075. 2. I have done payment of Rs 2075. Vodafone Mobile No : [protected] Subscriber ID : 1.78197745 Payment Amount (Rs Ps) : 2075.00 Payment Date :[protected]:31:44 Transaction ID : MEPG[protected] Payment status : SUCCESS 3. I sent mail to Jitendra Misra (jitendra.[protected]@vodafone.com) with payment receipt on Tue, 16 Sep 2014 10:43:44 IST. 4. I again sent mail for closing connection on Wed, 17 Sep 2014 11:32:28 IST & Fri, 19 Sep 2014 13:02:34 IST as I didn't get reply. 5. I didn't get any formal notification from Vodafone for my connection closure and received bill on Sat, 04 Oct 2014 00:45:05 IST for Rs 96.13. 6. I had again sent reminder mail for connection closure on Mon, 06 Oct 2014 16:14:21 IST. 7. I received auto reminder mail from Vodafone care on Mon, 06 Oct 2014 16:18:36 IST. 8. I had made payment of Rs 97 in order to avoid dispute. Vodafone Mobile No : [protected] Subscriber ID : 1.78197745 Payment Amount (Rs Ps) : 97.00 Payment Date :[protected]:45:48 Transaction ID : AICI[protected] Payment status : SUCCESS 9. I had again received email bil for Rs 29.94 on Mon, 03 Nov 2014 22:05:31 IST & Rs 985 bill. I'm again constantly follow up with vodafone team for these bills for which I have not used single server as I'm in Indonesia since Aug 18. KIndly help us in closing this ASAP otherwise I have to take necessary legal actions With Regards Ajay Mob:+62-[protected]