[Resolved]  Vodafone India — terms and condition not communicated for data plan

Address:Jaipur, Rajasthan, 302033

I had purchased 445 welcome offer for new vodafone sim. Instead of providing 1gb data/day, i am getting only 2gb data.

Customer care people say that as i inserted sim in 3g handset i will get only 2gb data now. Even if i use 4g handset now i will not get any data.

I was not communicated such condition when i purchased the sim and now they are saying this

I feel cheated since no information was given by the company about this beforehand.

Request you to correct this mistake and provide me the original plan 1gb/day plan for 4g handset. For which company takes money from customers

Thank you
Anshul chhabra
[protected]
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Oct 7, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2017
Vodafone India Customer Care's response
Hi anshul_kumar,

Please don't worry! We will have this checked and will call you shortly with an update.

Regards,
Vodafone India
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