Vodafone India — to disconnect postpaid service of vodafone wifi card

Address:Mumbai City, Maharashtra

To, the manager,
Vodafone wifi postpaid service provider
(Mumbai circle)
I was having a vodafone connection of mumbai region with mobile number [protected]. As i got shifted to bangalore 1.5 yrs back in june 2016. I asked to disconnect my connection many times to customer care executive but they were not disconnecting service. Without using card i paid bill of rs.700 per month from july2016 to january 2017 and requested many times to disconnect connection. Heres local vodafone stores are not accepting my application of disconnecting postpaid service as the
Sim card is of mumbai region. After paying bill company again restart postpaid service hence i have not paid bill of february 2017 to avoid my financial loss. So, in march2017 because of not paying bill my postpaid connection disconnected so also company was charging me ahead new bill monthly. I have given complaint before in may 2017 on consumer complaint portal about by falsely charging bill without using postpaid card and not disconnecting postpaid service even after repeated requests. But no any action vodafonecompany has taken.
So also vodafone company was giving me monthly bill till july 2017. Then in july-august 2017 i got mail to pay last bill of rs.746/- to avoid legal action against you.
I don't have any problem to pay this bill but vodafone company again starts postpaid service after paying bill without considering request of customers for disconnection of postpaid service.
So, i am requesting hereby not to start my postpaid connection after paying this last bill of rs.746/- i called to customer care executive about this issue but they are not properly responding. If after paying this last bill vodafone company again starts my postpaid service and charge me new bill, i will not pay it and will not responsible further.
So, please consider my this online request to stop my postpaid service and not to start again after paying last bill and please stop financial exploitation of customers by charging bill illegally.
Best regards
Jasmine shaikh
Vodafone wifi postpaid customer
Wifi cell no.[protected]
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