[Resolved] Vodafone India — Took security and ID but never ported number to postpaid
N
nini1087
from Delhi, Delhi
Address:
Gautam Buddh Nagar, Uttar Pradesh
I applied my number: +91-[protected] to be ported to Vodafone postpaid from vodafone prepaid. Agent from vVodafone came and collected documents from my residence. Later vodafone send person to verify who got forms signed and everything, Later I came to know that my verification came back negative and now vodafone won't refund security. This is proper scam going on in vodafone as same they did with one of my friend with number +91-[protected] and God knows how many more. First they call you to port to vodafone postpaid and collect security from you but lastly they just take security according to plan you choose.
Also, they might be using these IDs to issue Illegal sim cards.
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Complaint marked as Resolved
I don't know how but my number got ported the very next day of complain made on www.consumercomplaints.in portal
Regards,
Naveen Goyal
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2015
Vodafone India Customer Care's response Hi,
There was no response on the number you shared with us when we called at 10:25 AM, we will try after sometime.
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