[Resolved] Vodafone India — Torturer and Very Disappointing | |
To whomsoever it may concern
Today (29/10/2014) a Guy (rowdy) stood in front of the my house and was screaming for my name when I was not home and when my family members asked what is the matter he mentioned them that I need to make the Bill payment of 2600, for which I have not used after knowing I was not home the person called me and when I asked him to check the case history of the interaction I had with the reps from Vodafone the Person said I WILL SEE YOU TOMORROW after I get the details. And when I called the Customer care they said that the number is in suspended mode and not deactivated when I said that I did speak to the reps over the PH and the reps from the Vodafone store they said that the amount will be waived OFF and the number will be deactivated automatically and I was shocked to hear that they don’t have any records of the interactions made by me . So I spoke the TL of the customer care and she said that she will raise a request to waive off the amount and advd me to send a mail to deactivate my number (which is have done) and she asked to wait for the next 72 hours to check if the amount will be waived off and the number will be deactivated .
I am member of Vodafone since the day of Hutch and I never faced this king of humiliation and torture from any One .
Extremely D-Sat, I am not mentioning my number as they have a option to call and disturbed me
Waiting for the response from TL if it is not in my favor then I will spot out the names of the Tech and the Rowdy guy his boss name Was this information helpful? | |
Jan 7, 2017 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Oct 30, 2014 Vodafone India Customer Care's response Hi nipri, We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1wNmhU0 Regards, Vodafone India | |
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