Vodafone India — Unable to recharge my Vodafone number

Address:

600052

My vodafone no is [protected]. Converted it from postpaid to prepaid few months back. Not able to recharge since then. Pls rectify my problem at the earliest. I tried to recharge using both easy recharge and online but failed. I called up one of the customer care centres they told to do 96 and 7 recharge but i and not able to do that too. I want to retain this no. Kindly make some arrangements - balamanikandan