Vodafone India — Unethical behaviour

Address:Kamrup Metropolitan, Assam, 781038

Respected Sir/Madam

I Mr. Anjan Sutradhar had a vodafone Postpaid Connection bearing no. [protected]

I was a oustanding of Rs 1600/= & I want to Surrender the connection .On 16th Oct 15 I got a call from Vodafone care bearing a no. [protected] they told me that if I pay Rs. 1200/= today they will clear up my outstanding and surrender my connection.
I paid the amount Rs.1200/- Online at 5.27 PM I gave the Payment ID (EBBR[protected]) to them & they told me they will update & surrender the connection.
After 4 month on 11th Feb 16 I got a call from a lawyer with Ph no.[protected] he told me that he got a case that I am have a vodafone post paid connection of no [protected] have a non paying amount of Rs.426/- & if I not pay that amount by today they will put this case to Delhi court.
Again I paid that amount yesterday online with payment ID FBBR[protected] at 1.20 PM and confirm him
After that I call to Vodafone Care ([protected]) Rumi Madam Pick the call and she told me that they don't have any record and she deny about that case.
and they didn't confirm me the connection surrender.
I do hereby requested please followup the matter & provide me the surrender confirmation.
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information