Vodafone India — Unethical behaviour - no refund o[censored]nprocessed payment | |||||
I paid a sum of rupees 1347/- (Transaction number: fcmp[protected]) to vodafone india with credit card which they reported as successfully received. However, my number was deactivated due to non-usage (I was out of india) and was in grace period. The payment was not posted to account which vodafone confirmed but vodafone is not refunding the money. I filed a complaint with vodafone (Ref. No. [protected]) but they say they cannot refund the money. When asked to recharge the same number they said they have recycled the number and cannot be recharged. When asked for an alternative, i am told i can only transfer the amount to a number in maharashtra & goa circle. I, no longer live in maharashtra so this not a valid alternative. Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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