[Resolved]  Vodafone India — Unnecesarry billing charges

Address:

Mumbai City, Maharashtra

Recently I had received a Bill of Sept'14 from Vodafone and they cheated me again by charging on different download function, which I had never downloaded. Now I have been Charged Rs. 50 x 2=100/- for downloads "hungama.com_value_" and Rs 99/- for "hello 1_tvallsouth_" where as no such download has been made. In Aug'14 bill Vodafone has charged me Rs 28 x 5 = 140/- for "P_nexgtv_iplpre w_", Rs 35/- for big_fat_free_store and Rs 49/- for "wapvilla_pod" In July'14 bill Vaodafone has charged Rs 28 x 4 = 112/- for "P_nexgtv_iplpre w_", Rs 30/- for "hello 1_tvallsouth_" and Rs 35 x 2 = 70/- for "biscoot" In Jun'14 bill Vodafone has charged Rs 49/- for "wapvilla_pod" and Rs 28/- for "P_nexgtv_iplpre w_" I have asked customer care about this but they are not able to answer they only said that you have downloaded from paid site. I have asked is any service activated on my number they said no, not any service is activated. So tell me what type of files are this? How much size of this files are? From which site this files are get downloaded? Please be logical and I really got HURT by Vodafone. If you can't be reliable with your customer atleast those sincere one... then how can we trust on Vodafone and be with it Sunil Thakur [protected] Alternate Number : [protected]