Vodafone India — Unnecessary balance cut

Address:Mumbai City, Maharashtra

29/07/2015
[protected]
Just switched on mobile data of phone for quick max 17 secs and was charged Rs 46 .
Without any browsing, no download, no pings, i was charged so high for so less time.
Also need to mention major internet apps are unloaded already from my mobile so I am still not able to understand where was this huge amount of data consumed!!!.
This has been happening for past few days, no more data use from my end still being charged so heavily and being shown high amount of data usage.
Resolution: need clear understanding on where did i actually consume my data, given the fact I had no downloads no major apps on . And hence request for refund coz I m feeling vodafone has cheated me on this.
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Juhi,

We are working on your concern, we will call you with an update.

Regards,
Vodafone India

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information