[Resolved] Vodafone India — Unnecessary extra charges | |||
This is to inform vodafone that very soon they will be receiving notice from the consumer court for the physically and mentally harassment, Since VF has disconnected my outgoing & incoming. I had wrote an email complaint on Akosha.com website to VF and haven't get any reply yet.. I have spoken multiple times to VF agents and they are unable to resolve my extra charges concern and last month i have received the call from Nisha from VF location sarita vihar new delhi and she have given me the conformation that my 2 months billing issue has been resolve and i have to make the total payment of 924 rupees, which i payed but again in a next month i got to know that it wasn't resolve completely she have miss guided me for which i have recording in my phone which i will be showing in the court as proof since VF has teased me lot. Since VF has disconnected my incoming and outgoing because of which i can't receive my official and important calls. i will make VF to pay for that... Very pathetic, unprofessional, lazy, services given by VF and i would refer this to all my friends and relatives to not use VF in future... Now i am going to Sue VF and will see them in a court.. Regards Amarpreet Singh [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27111
Pending
0
Resolved
9561
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
We were going through old complaints that we were not able to resolve and came across the one filed by you (#1483936). I know this is very late but we are extremely sorry that we could not help you. Resolving consumer complaints is very challenging and we are not successful every time. We are learning from our mistakes and trying hard to get past the constraints that we still face to improve the resolution rate. Hope you will also understand our situation.
Here's a post on Quora from our founder which explains the constraints that we face and what we are doing to improve: http://www.quora.com/Is-Akosha-actually-able-to-resolve-consumer-complaints/answ...⇄
Hope this helps.
Please feel free to contact us at [protected]@akosha.com.
Regards
Online Team
Akosha