[Resolved]  Vodafone India — Unreasonable deduction of data balance and customer care not answering questions properly

I, vidit srivastav, is a customer of vodafone and was not pleased by its customer care services. I had an activated plan of one hour unlimited data pack which was confirmed by vodafone executive itself but the used data within that period was cut by my main data balance. I called the care executive twice but was not satisfied by their answers and one of them was so frustrated that he cut the call himself.
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Jan 8, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2016
Vodafone India Customer Care's response
Hi Vidit,

We've made a note of your concern. Don't worry, one of our executives will get in touch with you soon to discuss & assist you.

Regards,
Vodafone India
Complaint comments 

Comments

I have bought a Vodafone 50 rupees top up voucher. And while scratching the top up voucher, the secret pin just got damaged. Please send me the secret pin to my mail id. My mail id is as follows : [protected]@gmail.com. The serial number of top up voucher is as follows : [protected].

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