Vodafone India — Unused Deduction from balance

Address:

Gurgaon, Haryana

my vodafone no. is [protected] and you deduct rs 39 from my balance on 28.1.15 without no intimation and i called to your helpline no. they are saying i download somthing at the time o[censored]sing net, 1st thing i nothing download to net and if i was surfing on net so why you deduct amount from my account, its a cheat. i am using vodafone since 7 yrs bt now i am saying thankyou to your services, 2nd time i am facing this type of cheating from vodafone service, this is absolutely wrong.