Vodafone India — VAS charges became headache for last 3 months now | |||
I am using vodafone pospaid Bill No : 8536642 | Bill Period : 25.04.15 to 24.05.15 | Bill Date :25.05.15 | Your Postpaid Plan: E_Connect_3G_ 375 | Relationship No : 61305295 Got an bill of Rs.Rs. 989.22 for the month May in which extra 497 added for VAS which is neither activated in my mobile and I never used those sites, same case was happened for last 3 months. Every month I used to get this kind of bills having VAS charges, I never clicked on any third party link nor download anything. I got bill for following services which dont even make sense from their names Starting from March from when this has started, In March Bill VAS Downloads d2c_mobilart_75 - 75 April Value Added Services (VAS) d2c_mobilart_75 - 7 5 d2c_mydala_99 - 9 9 wapvilla_ppd - 9 9 d2c_mydala_99 - 9 9 Total 4 Unit - 372.00 May bill VAS Outgoing calls Value Added Services (VAS) d2c_mazaa_149 - 149 d2c_mydala_99 - 99 wapvilla_ppd - 9 9 d2c_mobilart_75 - 7 5 dwap_vid0075_ppu_mob[protected] Total 5 Unit - 497.00 Till now I have been charged Rs. 944 for the things I never used. Please refund this at earliest Contact-Vishal: [protected] / [protected] Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
1 Comment | |||
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I am one another victim of such charges and its been happening on monthly basis. Literally fedup with such charges and sometime they waive it off and many times dont. I am not sure of the rationale behind such data charges and those guys don't have any mechanism to eliminate such sites even if accidentally clicked (many of them advertisement). Please take action as appropriate as we as customers are sometimes being charged exorbitantly
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