[Resolved]  Vodafone India — Vodafone bill

Address:

Mumbai City, Maharashtra

My husband has got call from vodafone for porting. They offered us plan of Rs. 399 + taxes. He offered us unlimited talktime, 100 sms/month, 3GB + 5GB = 8GB internet of 4G network.
We did apply for porting of 4 mobile numbers. one vodafone prepaid, two airtel prepaid and one airtel postpaid to VODAFONE POSTPAID. We all agreed for 399 plan and on verification calls we asked the representative to confirm whether it is 399 plan and we are getting 8GB internet. But repeatedly we did not got any reply but they ported our numbers.
The network is good and we have no problem with the same. However, today we received the bill and it is charged as per 499 plan. We called the guy who ported our numbers and questioned about the bill amount charged incorrectly. However, the vodafone representative was very lasy to reply and on reply he handed over the phone to his boss. His manager is another indecent fellow we have come across. we strongly have a doubt that these people are not from vodafone and they are running some agency. We request vodafone to hear our complaint and resolve the matter at the earliest.

Thank you