Vodafone India — vodafone customer services is fraud

Address:	New Delhi, Delhi, 110059
Website:	Nodal, Vodafone India (External) <[email protected]>; Sood, Sunil (COR), Vodafone India

I am not getting any call any revert from vodafone services. Even issue has been raised to nodal and md but they dont care about the complaint. And i had tried to call on tbe no which they have updated and provided by customer care agents but he never licked up the call.

Dear all,

I m your customer whos is using this no for last 1.5 year i have many issue with your customer service team who is promised for the reversal the amount which has not been done since april month. I have been harassed by your customer care agent. I have spoken last time one of your agent and she promissed that she are raising the issue to higher level but today i cm to knw that she has never raised any issue to anyone. What kind of services u are providing. Pls answer me the folllowing question.

1. What u think about the customer that they are fool??
2. If any issue has been raised over the phone and later on customer cm to knw that there was no issue had been raised. They all are lies with customer.
3. I have spoken with sumendra / ravindra kaur last time and today but she had not raised any concern ans she was not worried about tthe they customer queries. Is this the customer service or yours. Who never understand and i have spoken with alok who is the manager over there and he has also confirmed for the reversal which has not been done.

Note: i am going to escalate the issue to consumer court where you will knw how to provide the services to the customer.

This is easy way to earm the money for payment ans customer will suffer to unlocking the no my no has been blocked now which is unxpected.

Pathetic, ridiculous, routhless, cheap services provided by you, you all have harassed to me. I ll show u for the same.

Thanks and regards

Inderjeet
[protected]
Reminder 1

Pathetic customer services

Not received any revert within one day

On 14 jul 2017 9:40 am, "manish ahuja" wrote:
Dear all,

I m your customer whos is using this no for last 1.5 year i have many issue with your customer service team who is promised for the reversal the amount which has not been done since april month. I have been harassed by your customer care agent. I have spoken last time one of your agent and she promissed that she are raising the issue to higher level but today i cm to knw that she has never raised any issue to anyone. What kind of services u are providing. Pls answer me the folllowing question.

1. What u think about the customer that they are fool??
2. If any issue has been raised over the phone and later on customer cm to knw that there was no issue had been raised. They all are lies with customer.
3. I have spoken with sumendra / ravindra kaur last time and today but she had not raised any concern ans she was not worried about tthe they customer queries. Is this the customer service or yours. Who never understand and i have spoken with alok who is the manager over there and he has also confirmed for the reversal which has not been done.

Note: i am going to escalate the issue to consumer court where you will knw how to provide the services to the customer.

This is easy way to earm the money for payment ans customer will suffer to unlocking the no my no has been blocked now which is unxpected.

Pathetic, ridiculous, routhless, cheap services provided by you, you all have harassed to me. I ll show u for the same.

Thanks and regards

Inderjeet
[protected]
Reminder 2
Show quoted text
Hello inderjeet,

Thank you for contacting us. I am kanika and i will be assisting you today regarding the service related issue [protected].
We tried reaching you on your number as well as the alternate number [protected] however unable to establish contact, however as per your concern, we are getting your issue addressed and will revert with feedback on 18/07/2017.

The services request number is [protected].

In case you need further assistance, please do call or email us. We’ll do our best to help you.

Happy to help

Kanika dawar
Appellate office
Vodafone delhi
Contact numbers:
For any queries call 199 (Chargeable for agent access @ 50p/3min) or +[protected]Standard calling charges applicable) for complaints/requests: 198 (Toll free) appellate office :[protected] available between 9:30 a. M. To 6 p. M. (Monday to friday) fax number:[protected]
E-mail: appellate. [protected]@vodafone.com
Website: www.vodafone.in

From: manish ahuja [mailto:[protected]@gmail.com]
Sent: monday, july 17, 2017 12:09 pm
To: delhi, nodal, vodafone india (External) ; sood, sunil (Cor), vodafone india