[Resolved] Vodafone India — VODAFONE-DEDUCTION OF Rs.149 | |||
Rs 149 deducted from my prepaid balance without any notice from the company…customer care have no answer regarding this….they just tell that this deduction is due to a download about which i am completely unaware as i have nit visited any website which has charged me…customer care told me about some dwap download…i have heard this for the 1st time…this is a fraud by the company….i need my balance back… Was this information helpful? | |||
Dec 17, 2016 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Apr 02, 2015 Vodafone India Customer Care's response Hi Swadhin, We will be happy to help resolve your concerns at the earliest. Kindly share your current and alternate contact numbers in the following link.http://bit.ly/1NKu7Do Regards, Vodafone India. | |||
 1 Comment | |||
Comments
The money has been credited again in my prepaid account.thanks!
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27108
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information